Author: Sean Hodjati

14 Jun 2016

Hosted Backups In the Shared Economy

                            shared economy 3

As technology continues to evolve at a faster and faster rate we have begun moving towards a more shared economy. You only need to go back a few years and this type of shared economy did not exist, it has been technology which has created an expanded it. You just need to look at the success of Airbnb for example which has continued to go from strength to strength over recent years other popular shared economy business include JustPark and DogVacay. The reason for this is that the shared economy has several benefits for both the buyers and the sellers, for the sellers these are:

  • Access to bigger markets
  • Shorter sales cycles
  • Quicker market adoption
  • Increased customer agility

For buyers the main benefits are:

  • Lower buy price
  • Higher level of security
  • Bigger choice of products

A shared economy in its simplest form is a system which allows individuals to use assets owned by someone else. In business this can have big benefits for small-medium sized companies especially when used for IT purposes.

Cloud computing is a big example of the shared economy, through having shared data centres companies can have access to equipment and technical resources which would have been too expensive if they were to physically purchase it just for their own use. As there are multiple companies using the service(s) costs can be spread thus lowering the price for everyone and increasing the services availability to a wider market, hosted backup solutions is a widely available example of this.

Now as companies dependence on IT grows and data becomes more a more valuable a solid backup plan is needed to insure business continuity, you have to ask yourself the question if my company was to lose a large amount of data what effect would it have? Data is an important business asset, after all without customer information, order details, product data etc. your business wont be able to perform any of its activity. Through using shared resources your business can have a data backup plan in place which backs up the data at regular intervals securely to an external site where it replicated to another site for additional resiliency, if any data is lost it can be quickly reloaded, lost mobile devices can be remotely locked and wiped. Despite the importance of data this is still an area which we often see is over looked by many businesses.

The hosted backups in the shared economy gives business of all sizes the ability to do what would have costs thousands of pounds for less than £100 in some instances. This is because there is no need to purchase hardware and no technical knowledge is required. Data is encrypted and kept secure in multiple data centres doing all of this for yourself would end up costing a lot of initially and would have large on-going maintenance costs too. In a shared economy different organisations are backing up their data to the hosted environment thus bringing the costs down for everyone as it is shared amongst its users.

A cloud/hosted backup plan as outlined above can cost as little as £25 per month, this is because you are tapping into the economies of scale provided by the MSP giving your business a secure and scalable data backup plan. We use Acronis Backup Cloud for our clients, this is a secure backup solution which keeps data secure from its source all the way through to the data centres it is stored in (all data is kept inside the UK). This is all managed by our IT Support team and no technical knowledge is needed.

If you would like to discuss our hosted backup solutions in more detail simply email or call us on +44 208 5188 353.

08 Jun 2016

Is your business mobile ready?

Everybody has mobile devices (some people even have more than one) and we use them during our everyday lives for both work and pleasure. Smartphones in particular have become incredibly popular since their invention some years back. Sources say that currently around 33.4% of all global website traffic was generated from mobile phones alone in 2015


mobile usage graph

This coupled with the continues growth of smartphone adoption and that tablet sales have already surpassed desktop and laptop sales shows that mobile internet traffic will continue to grow in the coming years until the market matures. This is great for users, you can surf the internet and work, take selfies, go on YouTube etc. at any time from almost any location and with good internet speed. But this does however create one problem for IT and this is security. Most threats (viruses, hacks, malware etc.) come from the internet and this is where most infections happen thus making security an issue, especially if you use your mobile devices for both business and pleasure and as the number of devices multiplies like rabbits so do the number of threats.

In an ideal world we would have separate devices for business and non-business use, but that normally isn’t feasible so the next best thing to do is to keep everything secure. IT support staff often have to work hard not to lose control. As members of staff bring their own devices to work on a daily basis and expect the same level of access as with corporate-owned devices.

The best way to cope with this whilst keeping everything running smoothly is to find a solution which can manage all devices and be easy to manage. Through our own testing we’ve found that Sophos Mobile Control is an easy to use product that lets you manage all of your staffs mobile devices (IOS, Android and Windows Phone devices). By having this you can have a uniform company and security policy in place that protects you against mobile threats both for company and privately owned devices. Users can easily be

Keeping data safe is also an issue which is addressed in Sophos Mobile Control 6.1, through it’s features you can configure powerful encrypted containers for documents, emails, calendars across different devices running different operating system. If a device goes missing it can easily be locked and wiped within a few clicks. Data can then be reinstalled onto a device if you have backups in place. Even if an employee leaves a company they can simply be removed from the containers so no need to wipe their entire device.

The management of mobile devices can be done by us as we offer this service to our customers or your own IT support staff can do it if you have the internal resources.

Overall mobile device usage has grown exponentially over recent years and will continue to do so into the future and they are used in almost every business across the country and their sales continue to go upwards year after year, in order to keep data and IT systems safe it would be wise to have a security policy in place to manage the users. By having this you can protect yourself against risks related to mobile devices and you can increase the productivity of your staff.


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07 Jun 2016

Do small businesses need IT support?


Keeping everything in house can have a negative effect as it forces your staff to become specialists in too many areas, thus diverting them from their core roles, by effectively outsourcing you can have access to the skills and resources your business requires without having to employ more staff thus keeping costs at a manageable level.

If you don’t have any dedicated in house IT staff and you have no support agreement in place with an IT company it is likely that one of your current staff who has some knowledge of IT helps out when something goes wrong, the issue that this puts out is that firstly it takes the person away from their normal day to day work which still needs to be done. Secondly the person may not have the necessary skills to solve the IT issues (nor may they have the available tools) this leads to problems not being properly solved and more being swept under the carpet only to come back out again later on down the line. These type of situations occur all too often and I see it in many different site visits, as the person(s) assigned with maintaining the IT system doesn’t have tools, skills and time problems don’t get properly sorted which lead to things running slowly, crashes, data loss etc. all of which can easily be avoided.

By having proper support in place your system can run at optimal speed with less downtime, data is more secure and staff can work better thus improving productivity. This is something that is easily attainable for all companies regardless of size, if you can hire your own internal IT staff then great, if not due to money restrictions or the size of the company not justifying it then the best option for you is to outsource your IT support. By doing this you will have access to a bigger knowledge base and better support tools which your company and its staff will have access to.

Imagine it this way you want one of your staff to have access to another member of staffs mailbox and you set it up, the calendars do not sync correctly and the intended viewer does not have current knowledge of events and meetings in the occurring future due to configuration errors. It’s a seemingly small issue but it can cause problems especially if important information is missed. Things like this can be easily avoided if there is an adequate IT support system in place who is undertaking tasks like this every day. Most of a business’s communication today takes place on emails and should be looked after as such.

The above is just an example of a problem that we come across often when taking on new clients, it is just one issue which can be completely avoided and the best part of it is, is that the cost you pay to have access to IT support staff will provided a higher return on invest through having more up time and providing your workforce with a better environment to work in. You will have access to a bigger skill set, support tools and knowledge base which you staff can use on different devices and in different locations. If you are a business with no internal IT staff and no on going support with a IT support company ask yourself the question that if your IT system was to go down or if you were to face some kind of problems which you can’t fix yourself what effect would it have on your business?

01 Dec 2015

Welcome to the ACC Blog

Welcome to our new blog, please visit regularly for updates on the going ons in our company and for information on the technology industry as a whole.

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